Return & Refund Policy

We want you to love your purchase from Walnut Addicted. If you’re not completely satisfied, we’re here to help! We offer a 30-day return or exchange policy starting from the day you receive your items.

πŸ›  When You Can Return or Exchange

Quality issues, damaged/missing parts, or wrong items received: Free return label provided.

Other reasons (e.g., change of mind, wrong order): Return shipping cost is the customer’s responsibility.

Special offer items: Cannot be returned or exchanged for non-quality reasons.

πŸ”Ή How to Start

Contact us at support@walnutaddicted.com with your order number and photos/videos if needed.

Our team will review your request within 24 hours.

If approved:

Return label sent within 2 business days.

Ship back your item with original packaging within 7 days.

For exchanges, new tracking number emailed within 2 business days.

If you return items without our label, please email us the tracking number. We cannot be responsible for lost packages otherwise.

πŸ’‘ Important Notes
Items must be returned complete, unwashed, undamaged, and resale-ready, including all accessories and gifts.

All returns must be approved in advance. Unauthorized returns may not be accepted.

Return or exchange requests for non-quality reasons are not supported for special offer items.

πŸ’° Refunds

Quality issues, damaged items, or wrong items: Full refund provided.

Missing parts: Free replacement or free return/exchange.

Returns for personal reasons: Shipping cost will be deducted from the refund; gift cost also deducted if not returned.

Refunds processed within 3–5 business days after approval.

If you don’t receive your refund, please contact us.

πŸ“© Need Help?

Email us: support@walnutaddicted.com